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Overview
GajShield is committed to providing superior support for every product we offer. Support includes installation support and rapid-response email. Each GajShield product comes with free email Technical Support for the life of the product.
A complete suite of support resources is available for enterprise deployments, including software downloads, consultations on installation and set-up and direct access to our technical support team.
Support programs include:
Automatic Software updates and upgrades
Email support
Telephonic support
Online Support Tools includes FAQ, Product User Guide, Knowledge Base
Support Terms:
Support Services consist of
(i) Error Correction and Telephone Support concerning the installation and use of the then current release and the Previous Sequential Release of the Software provided to a single consistent technical support contact;
(ii) Email Support
(iii) Software Updates
For specific support information about your GajShield UTM security product, please visit the associated support sections.
GajShield UTM SoftAppliance licensing Term
GajShield UTM Hardware Appliance Warranty Terms
The technical support team is available in several different ways.
Email : support@gajshield.com
Phone :
+91-22-6660 7450
Instant Messaging Support
Standard Phone or Email Technical Support Hours
Monday to Saturday 9 am to 8 pm . IST ( GMT + 5.30 hours)
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