Support Overview
WHAT DOES OUR SUPPORT SERVICES MEAN TO YOU?
Email support:
Our Technical specialists are always available for assistance via email. You can reach our support by sending an email to support@gajshield.com. Please make sure you mention the serial number of the device for the support and send the support request from the registered email address
Live Chat:
Our Live Chat support is available 24*7 to help you with any queries or assistance. Get instant feedback and solution to your problems live with our live chat support available on https://kb.gajshield.com
GajShield Knowledge Base:
This searchable repository has a wealth of information and it is continually updated with product alerts, links to solutions, and product patches, as well as extensive product usage information and thousands of technical tips.
Customer Portal:
Access to customer portal helps you to manage the licenses of your GajShield firewall appliances.
Telephone support:
If you are facing any critical or time sensitive issue on GajShield firewalls, our Technical support is available to assist you and guide you to resolve it. You can register your call on our toll free number 1800-2200-32. Do mention the serial number of your device to support.
New product downloads:
This searchable repository has a wealth of information and it is continually updated with product alerts, links to solutions, and product patches, as well as extensive product usage information and thousands of technical tips.
Technical and product news:
To help keep you informed of evolving news and trends in application development and release management, Subscribe to our monthly newsletter and technical updates.
Support from GajShield Partners
GajShield Customer portal
Activate your Licenses
Manage Your Products
Manage Your Profile
Get in touch with our technical support team.
Toll-Free: 1800-2200-32
Phone:: +91-22-6660 7450
Instant Messaging Support Standard Phone or Email Technical Support Hours: 24 x 7
